Install Accompany for Outlook

Interested in trying Accompany for Outlook? Follow the steps below for your preferred platform. The instructions below are intended for Office365 users, but will work for Exchange users as well in some cases depending on your company's version of Exchange. 

Need any help getting set up? Email us and we'll help you out!

Mac OS X (Outlook 2016 for Mac)

  1. Open Microsoft Outlook
  2. Click the Store icon in the Outlook ribbon toolbar (the red bag icon)
  3. Select "Click here to add a custom add-in” (note: grey text)
  4. Choose "add from URL"
  5. Paste in the following URL: https://ext.accompany.com/manifest.xml
  6. Click "Install"
  7. Close the add-ins dialog
  8. Load an email from your inbox
  9. Click the Accompany icon
  10. If prompted, click the Office365 button in the sidebar to sign into Accompany (this opens a new window)

Windows (Outlook 2016 or 2013—previous versions aren't supported)

  1. Open the File menu in Outlook
  2. Click "Manage Add-ins"
  3. This will launch the default browser, where you can sign in to Office365.
  4. Click the Settings gear
  5. Choose "Manage integrations" (the option may not be available on your instance—if it isn't, contact your IT Department)
  6. Select "Click here to add a custom add-in” (note: grey text)
  7. Choose "add from URL"
  8. Paste  in the following URL: https://ext.accompany.com/manifest.xml
  9. Click "Install"
  10. Close the add-ins dialog
  11. Load an email from your inbox in Outlook
  12. Click the Accompany icon
  13. Click the Office365 button in the sidebar to sign into Accompany (this opens a new window)

Outlook Web access

  1. Click the Settings gear
  2. Choose "Manage integrations" (the option may not be available on your instance—if it isn't, contact your IT Department)
  3. Select  "Click here to add a custom add-in” (note: grey text)
  4. Choose "add from URL"
  5. Paste in the following URL: https://ext.accompany.com/manifest.xml
  6. Click "Install"
  7. Close the add-ins dialog
  8. Load an email from your inbox
  9. Click the Accompany icon
  10. If prompted, click the Office365 button in the sidebar to sign into Accompany (this opens a new window)
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